ORDERS AND PAYMENT
Select the item you wish to purchase, choose the size and color, and click “Add to Cart.” You can now continue shopping; when you’re finished, go to the Cart page and proceed to checkout.
Of course! Our website can be accessed from any device. You can shop on your smartphone just as you would on your computer or tablet.
If your order was successful, you will receive an email listing the items you ordered. Can’t find the email, or did something go wrong? Check your spam folder or contact us at customer@padelmiamor.com
Go to the “Basket” page by clicking the icon in the top right-hand corner, then click the “x” next to the product you want to remove from your basket.
If you want to cancel your order, you must send an email to customer@padelmiamor.com, including the order number, your name, and your address.
Once you receive the email confirming that your order has been shipped, you can no longer cancel it. For more information, see “Refunds and Returns.”
No, once an order has been completed, it cannot be changed.
Once you have completed your order, you will receive confirmation via email only.
On the website, you can pay by credit card (except American Express), PayPal, and cash on delivery. For more information, see “Payment.”
DELIVERY AND SHIPPING
Delivery in Italy takes approximately 3 days after the order has been processed.
Delivery in Europe takes approximately 5–6 days after the order has been processed.
No, it is no longer possible to change the shipping address once the product has been shipped.
Once your order has been shipped, you will receive an email with a tracking number so you can track its status.
Shipping is free.
We ship throughout Italy, including the islands, as well as throughout Europe
. For shipments outside Europe, please send an email to customer@padelmiamor.com.
PERSONAL DATA
Have you already registered but can’t remember your login password? Select “Forgot your password?” on the login page.
Here you can enter the email address you used to register, and you’ll then receive an email with a link to reset your password.
If you want to change your shipping or billing address, go to the “Addresses” section in your Account, click “Change,” and then save your new address.
The law states that you have the right to cancel your account by sending an email to customer@padelmiamor.com.
The subject line of the email should state that you wish to cancel your account, and in the body of the email, you should include: your first and last name, and your email address (you can find this information in your account under “Account Details”). Once you have sent your request, our staff will remove your account from the database.
Log in to your account and go to “Orders.” Here you can view your order history.
